Business

Crown Worldwide Group’s 60-Year Legacy: Expanding India’s Role in AI-Powered Logistics & Digital Transformation

India contributes 12-13% of Crown’s global revenue, leading its AI-driven transformation in logistics, high-security data management, and sustainable workspaces, as the global records industry crosses $100 billion.

Crown Worldwide Group Celebrates 60 Years of Innovation, Strengthens Commitment to India
India Among Top 5 Markets, Contributing 12-13% to Global Revenue
Group to Strengthen Its Workspace and 3PL Logistics Business Integrating AI
Crown Worldwide Group, a global leader in logistics, records management, and international mobility, is celebrating 60 years of innovation, seamless service delivery, and steadfast industry leadership. Since its founding in 1965 by Jim Thompson, Founder and Chairman, the company has supported corporations and families in relocating and establishing their workspaces and homes with ease.
Over the decades, Crown has built a reputation for excellence in art logistics, secure records management, and corporate mobility. With a strong presence in 45 countries and servicing over 10,000 corporate clients globally, the company remains committed to expansion, with India emerging as a key growth driver.

Jennifer Harvey, Group CEO of Crown Worldwide Group, emphasized the company’s adaptability and focus on future growth:
“Reaching this milestone is a testament to the dedication of our employees and the trust of our clients. As we look ahead, we remain focused on innovation, sustainability, and expanding our services to meet the evolving needs of businesses and individuals worldwide.”

India’s Growing Significance for Crown Worldwide Group
India has become one of Crown Worldwide Group’s top 5 global markets, contributing 12-13% of the company’s global revenue. Crown established its India operations in 1997, becoming the first foreign corporation in the sector with 100% foreign participation.Starting in Mumbai, Crown quickly expanded across Delhi, Chennai, Bengaluru, Kolkata, Ludhiana, and Hyderabad, transitioning from leased properties to full-fledged infrastructure ownership to strengthen its long-term footprint.

Crown’s Strategic Growth Areas in India
Crown Worldwide Group is focusing on several key areas for expansion:

  • Records Management Transformation – Currently storing 40 million cartons of critical data, Crown is rebranding its Records Management business to emphasize digitalization, AI-powered compliance, and automated workflows.
  • Sustainable Logistics & Workspace Solutions – Through Crown Workspace, the company is enhancing its furniture and IT renewal services to help businesses meet the evolving demands of modern work environments.
  • Expanding High-Value Storage Facilities – With a $1.4 billion real estate portfolio, Crown is investing in bonded warehouses, climate-controlled storage, and high-end logistics solutions for sectors like healthcare and pharma logistics, fine art, and premium goods storage.
  • AI-Enhanced Corporate Mobility & Relocation – As demand for corporate relocation services evolves, Crown is launching AI-driven tracking, automated compliance, and assignee well-being solutions.

Decarbonization & Sustainability – Having mapped its global carbon footprint, Crown is integrating eco-friendly storage and sustainable logistics models as part of its long-term environmental strategy

Srinivas Krishnan, Managing Director, South Asia at Crown Worldwide Group, shared insights on the company’s India expansion:
“As Crown celebrates six decades of global leadership, India remains one of our fastest-growing markets. Solid partnerships, deep customer insights, and the integration of cutting-edge technology have defined our success here. With continued investment in AI-driven logistics and high-security records management, we are poised for exponential growth.”

India’s Role in the $100 Billion Global Information Management Industry
The global information management sector is projected to exceed $100 billion by 2027, and India is playing a crucial role in its expansion. With rising demand for secure digital records, compliance-driven solutions, and next-gen data security, Crown is positioning itself as a leader in AI-powered information management solutions.

Looking Ahead: Crown’s Next Chapter in India and Beyond
As Crown Worldwide Group marks its 60th anniversary, the company remains committed to leadership, innovation, and sustainable growth. With AI-driven solutions, investments in digital logistics, and high-value storage, Crown is set to redefine the future of logistics and corporate mobility in India and beyond.
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