Puja Singh, CEO of Manipal Fintech, says the new office combines digital efficiency with in store customer assistance
Bengaluru, February 13, 2026: Manipal Fintech has opened its first branch office in Bengaluru, marking its entry into physical operations as it expands access to gold loan and non gold loan services.
The company, backed by The Manipal Group, said the new office is designed to combine digital processes with in person assistance. Customers visiting the branch can have their gold assessed, review pricing details and complete loan formalities through assisted support.
The Bengaluru office is equipped with digital systems intended to enable quicker processing while maintaining compliance standards. The company stated that trained financial specialists will guide customers through documentation and disbursement processes.
Speaking on the launch, Puja Singh, CEO of Manipal Fintech, said, “We are creating a platform for excellent customer experience that is digital, transparent, and incredibly fast, backed by the Manipal Group’s decades-long legacy of trust. This Bengaluru office brings together the convenience of digital technology with the reassurance of assisted journeys in acquiring loans for customers who still like the touch and feel for their lending needs. It allows us to deliver speed and digital efficiency while preserving the human connection that builds trust. Every loan be it Gold or Non-Gold loan is enabled through trusted financial partners, creating a safe and dependable ecosystem customers can rely on. From gold valuation to instant disbursement, every step is designed to be simple, secure, and reliable. With this launch, we are bringing together legacy, innovation, and accessibility to redefine how financial products are experienced in today’s world.”
The company said its lending services are aimed at individuals, small business owners, farmers and families seeking access to credit against gold assets.
The Bengaluru launch is part of the company’s broader expansion plans as it increases its presence across India.
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