Mumbai, 7th January 2021: AirAsia India has announced a free rescheduling offer for all flights on their network for bookings made till 31st January 2022 for travel until 31st March 2022. AirAsia India’s ‘Plan The Change’ campaign offer will enable guests of AirAsia India the flexibility to change their travel dates. All guests flying with AirAsia India will be able to reschedule to another AirAsia flight without any change fees. The airline has extended this offer for all bookings made on its website www.airasia.co.in, AirAsia India mobile apps and other major booking channels.
To maximise convenience and flexibility, guests can also book AirAsia Inida’s ‘Premium Flex’ fares, which include a host of complimentary services including unlimited rescheduling of flight bookings, discounted cancellation fees of only ₹500 for cancellations beyond 72 hours, against the standard cancellation fees of ₹3,000, free standard seats, 50% off premium hot seats in Rows 1-5, 12 and 14, and a free selection of pre-booked meals from its new in-flight dining menu Gourmair.
In addition to the website, flights can also be rescheduled seamlessly in less than a minute by AirAsia’s AI-powered chatbot, Tia, available on airasia.co.in and on WhatsApp at +91 63600 12345. In addition to modifying bookings, Tia can also assist guests with travel advisories, policies and FAQs, terminal info, advise flight status, get a copy of the itinerary and take feedback.
About the AirAsia India
Headquartered in Bengaluru, India, AirAsia India Limited is a joint venture between Tata Sons Private Limited and AirAsia Investment Limited. They commenced operations on 12th June 2014 and flies over 50 direct and 100 connecting routes across India. The airline offers plush leather seats, hot meals and Red Carpet priority services. The company stands firmly on the pillars of its core values – People First, Dare to Dream, Be Guest-Obsessed, Make it Happen, One AirAsia, Safety Always, and Sustainability Spirit. They have consistently embraced technology to deliver operational efficiency and enhance guest experiences, offering fast bookings, fab value and fantastic deals on its award-winning mobile apps and website airasia.co.in, delivering seamless support with an advanced AI-powered multilingual chatbot Tia.
They began as an ambitious joint venture between Tata Sons Private Limited and AirAsia Investment Limited in 2013. They are a young, ambitious airline that has expanded significantly in the last seven years. They are India’s #1* on-time performance airline. How? Innovation. Leveraging technology enabled them to champion dreams and seize opportunities to improve our guests’ travel experiences.
Air Asia has founded on the premise that a positive travel experience leads to satisfied customers, which leads to a healthier business. Their domestic network has grown in strength, and they have expanded into key metropolitan areas. They have the capacity to serve over a million guests per month and connect 17 cities across the country.
Everything they do is built around innovation. Through digital transformation, they use data, machine learning, and artificial intelligence to change how they run their business.
Air Asia wants to be more than just an airline in order to meet the demands of an increasingly digital lifestyle. Their experience in the aviation industry has reinforced their conviction that a great flying experience should be available to everyone.
They have launched a number of products as a brand that embraces technology to improve the customer experience.
Their Customer Happiness support team has an excellent response time for query resolution. Air Asia’s multi-tasking virtual All-star chatbot responds to your questions in English and Hindi and can also assist you with problem resolution via WhatsApp.
They also have a large inventory of fare products and services, as well as a network of over 2500 agency partners. Plush leather seats, a wide selection of hot meals with an extensive in-flight menu, and exclusive benefits on airasia.co.in – all of this and more without breaking the bank.
This article was shared to Prittle Prattle News as a Press Release.