Technology

POCO launches its first-ever offline sales and service outlet in Kolkata, India; completely operated by an all-women team

POCO launches its first-ever offline sales and service outlet in Kolkata, India; completely operated by an all-women team

POCO, a popular technology brand among young Indian techies, launched its first sales and service outlet in the country in Kolkata. Standing true to the promise of ensuring quality-driven after-sales service, this step will help maneuver the brand’s vision of providing holistic service solutions to all consumers.

Inaugurating the service center along with POCO fans in Kolkata, Himanshu Tandon, Country Head, POCO India, said, “With POCO being an online smartphone brand, it is an important first step towards foraying into the offline market. For us, democratizing decision-making has been one of the key pillars, that is, always keeping up with consumers’ feedback and requirements.

This first POCO branded sales and service center will help accelerate our quality and after-sales commitment to a satisfactory consumer experience. We aim to provide best-in-class sales and servicing on devices through the newly launched service center and will be expanding our outreach to other markets.”

Along with the repair services and consultation, the service center paves the way for consumers to get hands-on experience on all devices and make conscious buying decisions. As part of the sales and service center launch offer, the service charge for POCO fans is available at a discounted price. Further, consumers can avail of a flat 15% discount on spare parts of those devices which have run out of warranty till 31st August at this sales and service center. This will help customers resolve their product service issues without stepping out of their homes. it has also arranged home delivery* services across product portfolios.

Since the consumers’ safety and health are POCO’s top priority, the brand has ensured that all sorts of hygiene measures are being taken at the entry points – temperature checks and hand sanitization.

About POCO
POCO is India’s No.3 online smartphone brand, as per third-party statistics. it is a consumer technology brand based on the philosophy of ‘Everything you need and nothing you don’t with a key focus on its fans’ requirements. It’s built on the relentless pursuit of technology that its fans truly need, with an aim to democratize decision-making and ensure continuous product updates to ensure the highest levels of user satisfaction.

This article was shared with Prittle Prattle News as a Press Release.
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