Unicommerce chief Kapil Makhija discusses how Catalyst is designed to reduce checkout abandonment Voice based customer engagement is beginning to play a more direct role in e-commerce conversion workflows as brands look for ways to address checkout abandonment in real time. Against this backdrop, Convertway by Unicommerce has introduced Catalyst, a bilingual AI voice agent … Continue reading Voice based follow ups enter the conversion workflow as Convertway by Unicommerce expands its platform