Health

India could have 1 billion digital healthcare users by 2030

Arthur D Little and NATHEALTH’s Digital Health report reveals that digital technology promises universal, affordable, quality healthcare for all Indian citizens

New Delhi, 29 March 2022: Arthur D Little, the global management consultancy firm, has jointly developed a report with NATHEALTH, the Healthcare Federation of India, titled India’s fast-evolving healthcare industry on the cusp of a consumer-driven digital revolution. The report was released on 28th March, 2022 at the NATHEALTH Annual Summit 2022 focused on “Re-building, Re-structuring and Re-imagining resilient healthcare systems in India in a post-pandemic era” by Shri Amitabh Kant, CEO of NITI Aayog in the presence of Dr Shravan Subramanyam, SVP, NATHEALTH and President & CEO, GE Healthcare India & South Asia and MD, Wipro GE Healthcare and Barnik Chitran Maitra, Managing Partner & CEO, Arthur D. Little, India & South Asia.

The pandemic has accelerated the adoption of digital technologies in healthcare. Exploring global trends and success stories, this report shares key insights into the current scenario, challenges, and opportunities in the digital healthcare ecosystem. For India, digital technology will be key in the transition to new paradigms of care such as patient-centric, preventive, personalized and integrated for all citizens. The report also presents the key findings from the ADL India Digital Health Consumer Survey and demystifies the “Indian Digital Health Consumer”.

Highlighting the findings of the report Mr. Maitra said, “Nearly 400 million Indians have already used digital health solutions and services making the country the global leader in Digital Health. Digitization of healthcare can make it much more accessible and affordable in India. With a potential 1 billion Indian digital health users in 2030, healthcare providers, regulators and investors need to act quickly to build the digital healthcare ecosystem.”

Shri Amitabh Kant, in his keynote address at the NATHEALTH Annual Summit 2022, encouraged the industry to accelerate digitization of health services, stating “The demand already exists. However, supply lags well behind demand and it is now up to healthcare providers, start-ups, technology providers, investors and other stakeholders to develop digital health offerings that meet and stimulate demand.”
The report recommends that healthcare providers develop “Digital First” strategies instead of “Digital as a Bolt-on” for existing facilities. Providers need to create digital health offerings that are fully integrated across the patient lifecycle –preventative health, patient first contact, point-of-care delivery, post-care follow up, and recuperative care. They also need to build digitally enabled supply chains that are resilient, scalable, and efficient. Regulators and policy makers could consider providing incentives and support for legacy players adopting digital services in collaboration with the Ayushman Bharat Digital Mission. For investors, funding HealthTech and InsurTech startups, essential components of a vibrant digital health ecosystem, will prove to be profitable opportunities.
About Arthur D Little
Founded in 1886, Arthur D. Little is the world’s first management consulting firm linking strategy, innovation and transformation in tech-intensive converging industries, ADL operates 40 offices globally and serves most of Fortune 1000 companies, besides leading firms and public sector organizations. Pioneering the concept of “professional services” in the world, ADL played a key role in the development of business strategy, operations research, the word processor, the first synthetic penicillin, LexisNexis, SABRE, and NASDAQ. ADL had a presence in India since 1947, tasked with advisory work for independent India’s first Prime Minister and his Cabinet.

This article was shared with Prittle Prattle News as a Press Release.

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