Mumbai, Maharashtra, India: Great Place to Work® India has announced India’s Best Workplaces™ in Retail 2022 on the 28th of April 2022. This milestone year is the 6th edition of India’s Best Workplaces in Retail in collaboration with RAI. 39 organizations were assessed as a part of this research and the Top 10 have been identified as India’s Best WorkplacesTM in Retail 2022 and India’s Best WorkplacesTM in Retail – Category: E-Commerce 2022.
As a global authority on workplace culture, Great Place to Work® has been studying employee experience and people practices across organizations for over three decades. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning of actions to strengthen their workplace culture.
In its 6th edition this year, Great Place to Work® Institute’s study of India’s Best Workplaces™ in Retail finds that the Best WorkplacesTM have a significant edge over the market when it comes to fairness. The focus on open and transparent communication has been a differentiator for the best workplaces. Leaders at Best WorkplacesTM stand out in focusing on continuously training individuals and making them future-ready.
The best retail workplaces have ensured that they hire the right people — people who are aligned with the company’s culture and evolving business models. The Best WorkplacesTM have earned the trust of their employees by preserving jobs or, at the very least, making layoffs as comfortable as possible. Best WorkplacesTM demonstrated how leaders in these organizations have taken the responsibility for their actions as they lead their organization through an ever-evolving situation.
“When COVID-19 struck, it brought with it unprecedented challenges and changed a lot of normal traditional business permanently. The accelerated pace of digital transformation and the surge in e-commerce, has forced the retailers to embrace technology as never before.
The changes no doubt will strengthen the industry for years to come, including advancements in technology, changes in the consumer behavior and new best practices in employee engagement.
With the significant increase in disposable income of consumers, their purchasing power has also increased impacting consumer behavior patterns in many ways. To service their changing expectations, retailers have had to automate their operations and up their game on data analytics and digital marketing in recent years.
With all these many changes, care for employees remains at the heart of the retail business. In the last two years, the industry has seen a surge of innovation in the way customers are served. Given the human-centric nature of this industry, keeping employees motivated and at the top of their game has been critical for retailers to provide a consistent and superior customer experience. During these tumultuous times, the best organizations in the industry focused on listening to their people and maximize the employee potential which led to higher commitment in employees to deliver.” -Yeshasvini Ramaswamy, CEO, Great Place to Work®, India.
Speaking about the winners Kumar Rajagopalan, Chief Executive Officer, Retailers Association of India said, “Hybrid working is the new normal, increasing the complexity of managing and motivating a workforce. Today’s employees seek flexibility and overall well-being value purpose. India’s Best Workplaces in Retail 2022 recognise employers in the industry that have managed to set new benchmarks in understanding, engaging and delighting internal customers, despite the many challenges and changes. These organisations are an example for other retail organisations to follow.”
Great Place to Work® India has released a research report highlighting what sets the Best Workplaces™ apart from the rest. The report and the complete list of India’s Best Workplaces™ in Retail 2022 can be viewed here.
The organizations that made it to the Top 10 – India’s Best Workplaces™ in Retail 2022 are (in alphabetical order):
Barbeque-Nation Hospitality Limited
Celio Future Fashion Private Limited
ELCA Cosmetics Private Limited
Hardcastle Restaurants Private Limited
Lifestyle International Private Limited
Marks and Spencer Reliance India Private Limited
Max Hypermarkets India Private Limited
METRO Cash & Carry India Private Limited
Reliance Retail Limited
V-Mart Retail Limited
The organizations that made it to the India’s Best Workplaces in Retail – Category: E-commerce 2022 are (in alphabetical order):
bigbasket (Supermarket Grocery Supplies Private Limited)
Flipkart Internet Private Limited
REA India Pte. Limited (Housing, PropTiger and Makaan)
In India, the Institute partners with more than 1200 organizations annually, across over 22 industries, to help them build High-Trust, High-Performance Cultures™ designed to deliver sustained business results. Hundreds of CEOs and CXOs from India Inc. are part of the great place community that is committed to the vision of making India a Great Place to Work FOR ALLTM.
Learn more at www.greatplacetowork.in and on LinkedIn, Twitter, Facebook and Instagram.
About Retailers Association of India
Retailers Association of India (RAI) is the unified voice of Indian retailers. RAI works with all the stakeholders for creating the right environment for the growth of the modern retail industry in India. It is a strong advocate for retailing in India and works with all levels of government and stakeholders to support employment growth and career opportunities in retail, promote and sustain retail investments in communities from coast to coast, and enhance consumer choice and industry competitiveness.