Market-proven technology maximizes customer lifetime value, delivers actionable intelligence
Flytxt, a pioneer in marketing automation and AI for Customer Lifetime Value Management (CLTVM), was named a Silver Stevie® award winner for its AI for CX solution in the 19th Annual International Business Awards®.
The Stevie® Awards is one of the world’s premier business awards recognizing and honoring an organization’s service excellence and positive contributions worldwide.
Flytxt won the Stevie Silver Award in the Business Technology Solution category for its Artificial Intelligence/Machine Learning solution. The solution has gained significant market traction since its launch this year, with many tier-one clients signing up and with partnerships established with global CX platform vendors like Oracle and SAP, who are offering Flytxt AI for CX as an integral add-on technology for their customers.
The market-proven cloud solution leverages Flytxt’s artificial intelligence and machine learning models, trained with trillions of curated domain data to derive accurate and deeper insights into customers’ historical and predicted usage behavior. The solution can access data from any system of record to deliver intelligence via APIs into enterprises’ existing systems of engagement to maximize Lifetime Value across CX workflows — without disrupting them and with a minimal human touch.
“This recognition from the Stevie Awards reiterates the value of our AI for subscription and usage-based businesses in solving one of their fundamental challenges – how to maximize CLV,” said Dr. Vinod Vasudevan, Flytxt CEO. “Our well-trained AI provides the deep, actionable insights into customers’ dynamic usage and purchase behaviors that enable enterprises to optimize the value of every customer interaction across touchpoints and at scale.”