Post Covid, demand for health insurance rises by more than 300% in India: Just Dial Consumer Insights

Demand growth rate for health insurance in Tier-II cities almost double of Tier-I Delhi, Bengaluru, and Mumbai were the leading three Tier-I cities with maximum demand for health insurance , Demand for travel insurance jumps up by 44% on the back of international travel boom

Demand for health insurance in India shot up by 321% post- Covid, with Star Health, Max Bupa, Aditya Birla, HDFC Ergo, and Acko dominating the leading five searched and sought-after insurance brands, according to the latest Just Dial Consumer Insights.

The report suggests that while searches during the April-May-June’22 quarter shot up by 3X YOY, the QoQ growth was at 252% with Tier-I cities dominating almost 61 percent of the demand for health insurance.

Commenting on the search trends, Mr. Prasun Kumar, CMO, Just Dial, said: “After Covid, we have been witnessing a surge in demand for health insurance on the platform. The impact of Covid has accelerated the penetration of health insurance in Tier-II towns and cities as well and we are witnessing a higher growth rate vis-à-vis Tier-I.

It is heartening to see such a strong trend of health consciousness and awareness across Tier II cities, and we foresee this picking up further momentum in the days to come. Our data suggest that demand (YOY) growth rate for insurance in Tier-I cities grew 3X, and in Tier-II, it was 5.7x. Keeping in line with the rising demand, we have augmented the platform with a wide range of insurance products making Just Dial the go to search platform for India at large.”

Delhi, Bengaluru, and Mumbai were the leading three Tier-I cities with maximum demand for health insurance. Among Tier-II cities, Coimbatore, Chandigarh, and Jaipur were the leading three with maximum demand for brands like Star Health, Max Bupa, Aditya Birla, HDFC Ergo, and Acko.

Besides health insurance, demand for international travel insurance also saw a significant surge of 44% QoQ, riding on the wave of the international travel boom by Indian travellers. The most sought-after insurance providers were Bajaj Allianz, Tata AIG, IFFCO Tokio, New India Assurance, and Religare.

Most of this demand for travel insurance came from Tier-I cities, which witnessed a growth of 28% (QoQ) while in Tier-II cities, the demand rose by a relatively lower 18%. Delhi saw the maximum demand during the summer holidays that catapulted to a surge of 282 percent for travel insurance, followed by Mumbai and Bengaluru. Among Tier-II cities, Chandigarh saw maximum demand, with Coimbatore, Surat, Vellore, and Indore following suit.

Demand for car insurance has also been growing steadily across the country with Acko, Go Digit, Bajaj Allianz, ICICI Lombard, and Tata AIG being the five most searched insurance brands.

About Just Dial Limited
Just Dial Limited provides local search-related services to users in India through multiple platforms such as the Desktop/PC website (, mobile site (, mobile apps (Android & iOS), over the telephone (Voice, pan India number 88888-88888) and text (SMS). Justdial’s latest version of the JD App is an All-in-One App, replete with features like Map-aided Search, Live TV, Videos, Stock quotes, etc. to make the life of the consumer infinitely smoother & more engaging.

The Company has recently launched its B2B marketplace platform, JD Mart. JD Mart platform, available at and via apps on Play Store and App Store, is aimed at enabling millions of India’s manufacturers, distributors, wholesalers, and retailers to become internet-ready in the post-COVID era, get new customers and sell their products online. The platform offers digital product catalogs to businesses and aims at digitalizing India’s businesses, especially MSMEs, across categories. Buyers can discover quality vendors offering a wide selection of products to choose from, spread across millions of categories to suit all B2B needs.

Justdial has also initiated transaction-oriented services for its users. These services aim at making several day-to-day tasks conveniently actionable and accessible to users from one App. With this step, Justdial is transitioning from being purely a provider of local search and related information to being a direct/ indirect enabler of such transactions.
Justdial has also recently launched an end-to-end business management solution for SMEs, through which it intends to transition thousands of SMEs to efficiently run a business online and have an adequate online presence via their own website, and mobile site. Apart from this, Justdial has also launched JD Pay, a unique solution for quick digital payments for its users and vendors.
This press release is drafted by Prittle Prattle News
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