Indian Bank, a leading Public Sector Bank, unveiled another digital initiative – “Tab Banking” – for its customers. Shri Shanti Lal Jain, MD & CEO formally launched the “Tab Banking” at Corporate Office, Chennai on 15th Dec 2021.
Shri Jain outlined various digital initiatives undertaken by Indian Bank for customer engagement. He opined that “Tab Banking”, in tune with “Feet on Street” concept, will empower field functionaries to extend more personalized service to its customers. The entire process is digitally driven without any need of paperwork.
Shri Jain, further explained that “Video KYC” application, recently launched by the bank to facilitate submission of KYC credentials by customer through video conference with bank’s officials, has been well received. This hassle-free application is already clocking good numbers as more GEN Y clients are preferring this Video KYC option. He said that both Tab Banking and Video KYC are going to be the key drivers in customer acquisition in coming days, besides serving as essential tools for customer connect in the post COVID-19 world. All the branches of Indian Bank will be equipped with the Tab Banking facility shortly.
By strengthening its digital channels with Tab Banking and Video KYC, Indian Bank is going to offer more comfort and convenience to its customers.
Executive Directors, Shri Shenoy Vishwanath V, Shri Imran Amin Siddiqui and Shri Ashwani Kumar along with General Managers and Field Level Executives attended the event and welcomed the new digital initiative of the Bank.
About Indian Bank:
Established in 1907, Indian Bank is a premier Public Sector Bank with a dominant Pan-India presence. Government of India owns 88.06% of the shareholding. It is the First Public Sector Bank to install ATM at Harbour, Madras in 1989. The Bank has vast branch network with 6004 branches, 5428 ATMs & BNAs, 9095 BCs, overseas branches in Colombo and Singapore in addition to over 225 overseas correspondent banks.
Government of India had announced the Amalgamation of Allahabad Bank – a bank with 155 years legacy – into Indian Bank in 2019. Indian Bank commenced its operation as an amalgamated entity from 1st April 2020. The integration of CBS systems of both the Banks was completed on 14th February 2021. Indian Bank has constantly thrived to adapt latest technology and modify their techniques.
Apart from various initiatives undertaken by Indian Bank, one of the out-of-the-box initiative was launch of MSME Prerana – an Online Business Mentoring Programme for MSME entrepreneurs launched by Smt. Nirmala Sitharaman, Minister of Finance, Govt. of India on 6th October, 2020. It is a Pan-India Programme in vernacular languages (in all states / UTs), presently running in UP and Tamil Nadu. To strengthen this initiative, Indian Bank also launched Ind Spring Board, financing for Start-ups and entered into MOU with IIT Madras – Incubation Cell, IISc Bangalore and M/s. The Chennai Angels for identifying the eligible Start-ups for bank finance.
Over the years, Indian Bank has set new benchmarks in providing efficient banking services to its different client groups and has also emerged as a front– runner in delivering excellent customer service.
This news was shared to Prittle Prattle News via press release.
