Schneider Electric, the leader in the digital transformation of energy management and automation, announced its offering of Connected Services enabled by the Cybersecure Remote Connection in collaboration with Claroty the leading security company for cyber-physical systems across industrial, healthcare, and commercial environments.
Schneider Electric teams up with Claroty.
Maintaining cybersecurity for physical assets is a critical issue. “Without a secure cyber way to connect, services teams were limited to either providing support from a distance via phone or taking the time and expense to travel onsite,” said Jessica Owen, APAC Connected Services Lead with Schneider Electric. “The joint solution with Claroty provides an avenue for support teams to see and analyze as much information as they would have access to when arriving onsite, but at the speed of our modern digital world.”
The customer controls all access, and IT managers appreciate that the connection data is transparent. Overall, system cybersecurity is enhanced with Claroty’s end-to-end encryption and secure authentication.
The Cybersecurity Remote Connection gives customers immediate, direct access to the experts behind Schneider Electric’s Digital Services. For industries like manufacturing, energy generation, and mining, minerals & metals (MMM), prompt resolution of problems translates into millions of dollars captured in production optimization. When problems lead to downtime, even more money is at stake: unplanned downtime costs industrial manufacturers an estimated $50 billion per year (Deloitte).
“Schneider Electric Process Automation is leading the digital space by offering customers a complete portfolio of remote, connected services with this new offering,” said Nick Nindra, APJ Channel Sales Lead at Claroty. “We are proud to enhance this advance with the Claroty Platform, which is purpose-built for the unique operational, administrative, and security needs of industrial networks.” Once activated, the Cybersecure Remote Connection acts as a frictionless, reliable, and highly secure remote access gateway to the OT environment, letting Schneider Electric experts operate remotely. “It’s as if the expert providing support is right there in the control room, and the connection is as quick as making a phone call,” Nindra explains.